Help&Advice

FAQ /Frequently asked questions/

NOTIFICATION MESSAGE

Company DIDIS LTD, Bulgaria withdraws from the market baby carrier “Journey” because of incompliance with EN 13209-2:2015 – there may be risk of injuries because in some pieces of baby carrier “Journey” some of the safety belts buckles are not present. Due to insufficient attachment points on the baby carrier, the support is inadequate and the baby may slip out, fall and get injured. The consumers bought this product, are asked not to use it any more. The consumers bought this product, may return it to the trader, from who they bought it. The corresponding amount for it will be refunded to them upon presentation of a payment document.

Where can I find detailed information about Lorelli products?

On the Lorelli website you can find all the information concerning the features, the safety, the colors in which the current collection is available.

Where can I find the instructions for the Lorelli products?

All the Lorelli products are accompanied by an instruction manual. If you have lost it, you can download it from the Lorelli website.

Where can I find the complete catalogue of the Lorelli collection?

In the “Catalogues” section of the Lorelli website you can browse through the catalogue of the current collection on-line or to download the pdf to consult the catalogue later.

How long are the Lorelli products quaranteed for?

To see how long the warranty is valid for each of the products please, go to “Warranty” section.

Who can I speak to for assistance or ask for spare parts for a product?

For more information go to “Service” section.

How can I find my nearest Lorelli dealer?

In the „Dealer” section of the Lorelli website, you can find a list of retailers offering our products.

Is it necessary to carry out some maintenance on the product I have purchased?

In the “Customer Service” section of the Lorelli website, you can find all the information and useful advice concerning the maintenance of the products and how to keep them in good condition.

Are all Lorelli accessories compatible with all Lorelli products?

Most accessories fit all Lorelli strollers. Lorelli also offers accessories especially developed for a particular model. Find out which accessories are available for your stroller in the dedicated accessories section of each stroller on this website.

How do I attach accessories to my Lorelli stroller?

Most accessories come with user guide, which shows you how to attach the accessory to your Lorelli stroller. You can also download the latest version of the user guide you need.

Why is my Lorelli stroller no longer available?

Lorelli wants to offer innovative products. This means product updates every year. This is why some products are no longer available in our product portfolio.

Which products should we buy before and after baby’s birth?

We recommend: a combi stroller 3in1, a car seat Group 0+, a feeding high chair, a bath- changing station, a rocker, a baby cot and a baby walker.

Which products should we take on holiday?

We recommend: a car seat of the group suitable for baby’s weight, a stroller, a feeding high chair and a baby cot.

Things to consider when buying a stroller:

Do you live in or outside of the city?  

When you plan to go for long walks (in the country), choose a stroller with optimum comfort.

What is your living environment?  

Choose a lightweight pram or pushchair if your apartment does not have a lift. A flat-folding, freestanding stroller is practical if you have limited storage space at home.

What is your lifestyle? 

If your daily routine features lots of stairs, kerbs and public transport, consider a lightweight stroller that folds flat to put out of the way in busier places like on public transport or in restaurants. Also consider if the stroller fits your car boot and if it is not too heavy to lift.

The right stroller for you:

After deciding the main use of the stroller, look at the various types of prams, pushchairs and buggies available. Remember that small babies have different needs from older babies and toddlers. Also keep in mind you will be pushing your choice of pram or pushchair for at least 1,000 kilometers in your baby’s first year, so make sure you get a comfortable stroller that fits you perfectly.

Baby Stroller (0+):
A pram is a hooded carrycot on a generous frame and large suspension wheels for a comfortable ride. Ideal for the first couple of months (approx. 10 kg), your baby has plenty of room to lie flat and sleep. The comfort offered usually means prams are larger and less suited for frequent use on public transport or to be taken into cars. Look for carrycots that are flat folding, saving on storage space in the car. 

Baby Stroller (6+):
Buggies are suitable for children who can sit up, from around 6 months to approximately 3½ years of age. Perfect for quick everyday use, a buggy is the most compact and lightweight of strollers. Easy to steer, a buggy normally offers basic comfort and limited or no recline. 

Stroller Set:
A travel system is a combination of a pushchair (frame and seat), a carrycot for baby’s first few months and a baby car seat, which are easily fitted with special adapters supplied with the pushchair.

Features to look for in strollers:

Recline: Young babies need the back support that only fully reclining (lie-flat position) pushchairs can give. If the pushchair or buggy is not adjustable, you can use it only from the time when your baby can sit up (approx. 6 months).

Reversible seat: Seats should be easy to switch from parent-facing to forward-facing and have an adjustable footrest.

Wheels: Choose between airtyres for more comfort for your baby or puncture resistant pvc tyres. The larger the wheels the more comfortable to push, the smaller, the more manoeuvrable. Swivel wheels should be easy to lock. The stroller must be suited to negotiate a wide variety of surfaces, kerbs and stairs with ease.

Comfort: The adjustable seat should be well padded and have side support, the handles should be padded for grip.

Folding system: One of the most used feature in any stroller. Go for a stroller that folds very easily, maybe a one hand fold or a one that folds from the handles. Handy when you are out on your own and need to hold the baby while folding the stroller (to carry it onto public transport).

Compact: An unfolded pram or pushchair may take up your hallway. Consider a flat-folding, freestanding stroller to easily store at home, in the car, public transport or when out in busy places.

Weight: Lifting pushchairs up and down the stairs or from the car boot can be a challenge, consider the lightest possible weight without compromising on the sturdy qualities of a stroller.

Handles: Make sure the handles or handlebar of the pram, pushchair or buggy are adjustable to suit the height of you and your partner. They should have a comfortably soft, non-slip grip.

Ease of steering: Check how easy the stroller moves in a narrow space, when you do an about-face and when you tip it back to mount kerbs. You should be able to walk with the stroller using your normal stride without hitting your shins on the stroller.

Brake pedals: They should have a good grip on the foot pedals and easy to apply, even when wearing open-toed shoes.

Harness: The harness should be adjustable, any safety bars easily opened by parents.

Accessories: Protection from wind, rain and sun is important and you will need a shopping basket with plenty of storage space. Support pillows provide extra support for younger babies.

What safety measures should pushchairs offer?

Safety is a very important criteria that pushchairs must meet. When purchasing a pushchair make sure it is certified under standard EN 1888-2012, which is the standard establishing the safety technical requirements and test procedures for pushchairs.
A pushchair should never tip over. A four-wheeled pushchair with a bigger distance between the axles offers greater stability. The pushchair should also be fitted with a safety system preventing it from folding accidentally. The child should be held securely with a safety bar and a strap system.

How do I use the Lorelli strollers?

The indications for assembly and use of the Lorelli Strollers are found in the instruction manual issued.

From what age and for how long can the Lorelli strollers be used?

The Lorelli strollers can be used for children over 6 months or rather, for children that can sit up by themselves, until they reach a weight of 15 kg. If you want to use it with children under 6 months, you can find strollers equipped with newborn basket and/or carry cot.

Are the Lorelli strollers suitable for jogging?

No, the Lorelli strollers are not designed for jogging.

What features should pushchairs offer children and parents in their everyday use?

Babies and small children spend quite a lot of time in their prams and pushchairs. Therefore, the carrycot needs to be as comfortable as possible and big enough for the child to move about and play in it, and they should also have a stable supporting surface and a padded interior. The pushchair itself should have good suspension and a stable backrest, it should be adjustable so the child can travel sitting up or lying down and it should have a good footrest and a spacious interior.

Parents should make sure that the pushchair has a height adjustable handlebar so it can be adjusted to suit the adults who will use it. The ideal height is when your forearms are horizontal when holding the handlebar. The front wheels should be swivel wheels making it easier to handle the pushchair. A basket is also useful to carry your shopping. If parents have to lift the pushchair with the child onto the bus it is useful to have a pushchair made of aluminium as this will make it lighter. And a pushchair that is small and compact when folded can fit in the boot of the car. Covers that can be removed quickly and are washable make cleaning considerably easier.

What is the maximum weight limit for the basket on the Lorelli strollers?

The basket on the Lorelli strollers holds up to 2 kg.

My child no longer fits into the carrycot and is still unable to sit independently? What should I do?

Once your child no longer fits in the carrycot, you can use the stroller seat. This would normally be the case at around 6 months of age. If your child is still not able to sit independently, we recommend using the stroller with the seat in the reclining position.

Can I take my stroller on an airplane?

Most airline companies will permit only a single, small and fully collapsible stroller (5-7kg) in the cabin. In most cases, you will have to check in your stroller at the check-in counter. We recommend inquiring with the airline beforehand about the specific rules since they may differ per airline.

The “TOP TEN” mistakes when driving children

MISTAKE 1: CHILDREN ARE SIMPLY SAT ON A PASSENGER’S LAP

Anyone who thinks they can hold their child with their hands alone could not be more mistaken. Even the tiniest baby will be wrenched from your arms in a collision.

MISTAKE 2: BUCKLED UP TOGETHER

Even if the adult and child fasten the seat belt around them, they are putting their lives at risk. This is because the heavier body could easily crush the smaller body. Also, the seat belt may not rest in an ideal position.

MISTAKE 3: THE CHILD’S HARNESS IS NOT TIGHT ENOUGH

Please always check whether the harness is too loose every time it is fastened and adjust accordingly.

MISTAKE 4: BABY IN CARRY COT

You have placed your baby in a carry cot on the rear seat. This is something you should NEVER do! In the event of a frontal collision, the baby will be lifted out of the cot and catapulted forward!

MISTAKE 5: NO CHILD RESTRAINT SYSTEM IS USED

Even at the slowest speeds, this can lead to death.

MISTAKE 6: ACTIVATED FRONT AIRBAG

Infant carriers is should never be used on a passenger seat if the front airbag is activated. If the passenger airbag remains activated and an infant carrier is placed on the front seat, this can lead to serious injury in an accident! The passenger seat may only be used for an infant carrier if the front airbag has been deactivated!

MISTAKE 7: INFANT CARRIER INSTALLED FORWARD FACING

If an infant carrier is installed facing-forward, this can have similar fatal consequences. In the event of a frontal collision, it could break the child’s neck since the head is still too heavy in comparison with the rest of the body. This is why infant carriers are designed, without exception, for rear-facing installation.

MISTAKE 8: WRONG INSTALLATION OF THE CAR SEAT

Your child could also be at risk of death if the seat is positioned the wrong way round, or using the wrong safety belt or if the belt is not secured tightly enough. Generally speaking, the tighter the connection between the seat and vehicle, the more protection the seat is able to provide.

MISTAKE 9: IMPROРER HANDLING

If the seat has been tampered with in any way, e.g. sewing or changing parts, the child’s safety can no longer be guaranteed. Missing parts can also have fatal consequences. A missing screw could be enough for the seat to break up on impact.

MISTAKE 10: DEFECTIVE CONDITION OF THE CAR SEAT

The child restraint system is not suitable for the child’s size and weight, the standard is out of date or the seat already contains hairline cracks, which can easily be the case with second-hand seats of unknown origin.

Rear-facing seats: Should the child safety seat point forwards or backwards?

Statistically, the risk of injury in the case of forward-facing Group I seats (approx. 9 months to 4 years) is significantly higher than for rear-facing seats in the 0+ category (from birth to approx.. 18 months), since the child’s head is still very large and heavy in comparison with the rest of its body.

This is due to the conventional 5-point harness system on forward-facing car seats which firmly holds the shoulders in place and thus subjects the neck to considerable stresses in the event of a collision. In the case of rear-facing seats, the collision energy is absorbed by the extensive area of the seat, thus providing relief for the head, neck, shoulders and internal organs.

Danger, Airbag: What I need to know about child safety seats and airbags?

Airbags were developed to make driving even safer. However, they are only suitable for children aged 15 and over. If you place an infant carrier on the passenger seat without deactivating the airbag, the baby is exposed to extreme danger. This is why child safety seats and infant carriers should be installed on the rear seat, as an inadvertent error whilst attaching the seat or an unwittingly activated airbag are enough to expose your child to considerable risk. This is because the child can sustain serious injury to the head and neck if impacted by an airbag.

Which is the safest seat in the car?

The safest place in the car for children is the rear seat, preferably in the middle! In this position, the child is as far away from the sides as possible and thus receives optimum protection in the event of an accident. Important: Please ensure that the safety belt fits the car safety seat properly. Pelvic belts alone are not sufficient. In this instance, it is safer to use one of the side rear seats with a retractable three-point belt. Since most cars are not designed with a fully formed central seat and it is relatively difficult to fasten and release the child in this position, the most practical and safest place for the child restraint system is behind the passenger seat.

Can the child safety seat also be used on the front passenger seat?

Generally speaking, child restraint systems may be used on the front passenger seat. In the case of rear-facing systems (e.g. Group 0+ infant carriers), the passenger airbag must be deactivated, otherwise the child may sustain serious injury in the event of a collision! Some car manufacturers, however, do not recommend using the passenger seat in this way due to the possible risk of the airbag being triggered. Please read your car instruction manual or ask your local dealership.

Buying a Second-hand car seat

Should you decide to buy a used child restraint system, you need to consider the following:

- Be careful when buying a car seat from unknown origin, as it may have already been involved in an accident. Either have it checked by the manufacturer or do not buy it!
- Car seats can age, so make sure you swap your model for the third child.
- Models are often already considered outdated after just three to four years.

What dangers are inherent in using used or old child restraint system?

Over the time, hairline cracks can from in the seat shell as a result of accidents. The fissures are often too small to see with the naked eye, but if the seat is still in use they will gradually get bigger.

A seemingly harmless crack can suddenly trigger a complete material failure. This can occur spontaneously during a car crash due to the great forces to which the seat is exposed to on impact.

Alternatively, these tiny cracks may grow unnoticeably due to other factors, such as constant use or exposure to sunlight, which lead to the slow deterioration of the material over time. Therefore, only use second-hand seats that are of known origin (for example, from sibling, family or good friends) and have never been involved in an accident of any sort, even minor.

Always remember that a used seat must perform and fit the car and child as well as a new seat. Otherwise, it cannot offer sufficient protection!

How to choose the right car seat?

When purchasing a new car seat please consider the following points regarding purchase and installation:

- Seats with “semi-universal certification” are not permitted in all vehicles. Check the seat manufacturer’s compatibility list to find out if the seat will fit in your car. In case of doubt, simply ask your car dealership.
- Take both your child and your car to the specialized shop and test the seats to find out which one fits best.
- Child seat should be easy to install.
- Check the length of the seat belts in the back to ensure they are not too short!
- Children’s harnesses must be easy to adjust, so that they can be tightened or loosened depending on what the child is wearing.
- The safety seat should offer children who tend to sleep in the car, maximum side support and a comfortable sleeping position or an adjustable headrest.
- Rear-facing child safety seats must not be positioned on the front passenger seat of cars with an activated front airbag. In this instance, the infant car seat must be installed on the rear seat!
- When buying a new, older and/or used child restraint system, you should always ensure that it complies with the new ECE test standard. The current test label may look like this:

EXPLANATION OF THE ECE LABEL

The latest version (04) of the test standard has been in force since 2006. However, child restraint systems tested in compliance with the earlier version ECE-R-44/03 can still be used. This standard represents the minimum amount of safety a seat must provide. Seats with test labels ECE-R-44/01 and ECE-R-44/02 or with an “officially approved” label are no longer permitted for use.

DESCRIPTION:

1. UNIVERSAL: Certification as universal or vehicle-specific

2. 9-36kg: Body weight, for which the seat is approved

3. GROUP 1/2/3: Group, for which the seat is approved

4. ECE R 44/04: European test standard for child safety seats

5. E8: European country designation refers to the country in which the seat was certified

6. 0444596: Test number: the first two digits refer to the version of the standard used: These two digits should either be 04 or at least 03!

ECE-GROUPS

A child has to be secured with a car safety seat up to the age of 12 years or the height of 150 cm. ECE-Standard 44 defines four groups, each of which is designed for a particular weight category. As a rule of thumb, if the child is too heavy or tall for one group, it should move up to the next. We strongly advise parents not to move their child up too quickly, as too large a seat can be just as ineffective in a car crash as one that is too small.

The different groups and the average age of the child using them are displayed in the graph below. It should be noted that the age is not a criterion but should be seen as a guideline, as it refers to the age and weight of an average child. As a result, the weight categories overlap, allowing for added flexibility from those children who do not reflect average trends. This is designed to prevent children from moving up a group too early or too late.

What accessories do I need for my high chair?

Most high chairs come with everything that you need – tray table, harness and seat padding.

If the harness supplied with the high chair has shoulder straps does that mean it has a five-point harness?

A five-point harness means that five points on the harness are attachable to the body of the chair, so one end of each of the shoulder and waist straps and also the crotch strap is anchored to the chair.

When can my baby start using a high chair?

When your child can sit up unassisted, they can start using a high chair. This is likely to be at around seven months. Make sure that the table is at the right height for your baby to use.

How to buy the best high chair? High chair shopping tips!

A high chair is one of the few essentials for an older baby, providing your little one with a safe eating place and a prime viewing position at the table during mealtimes. Once your baby is ready to use a high chair (usually between six and nine months) find the most suitable model. 

Types of high chair

High chairs come in a range of shapes, sizes and types. Children are usually ready to start using a high chair at mealtimes between six and nine months. Make sure the one you choose is the most suitable option.

Standard high chairs

A standard high chair is one of the most basic styles available, and tends to have one height position.

Pros

• Tend to be cheaper than other high chairs.
• Usually lightweight.
• Can fold flatter than other types, so easy to store.
• Basic, no-frills option – so you may have to buy extras separately.
• Less versatile than other high chairs.
• You won't be able to adjust seat height.

Cons

Multi-functional high chairs

With these you can adjust the seat height up, down and back according to where you prefer to feed your baby. Many have five or six height positions – particularly useful for mums, dads and all the family to be able to get involved at meal times.

Pros

• Height adjustability offers extra flexibility – you can feed your baby at a higher level, and toddlers can sit lower down when feeding themselves.
• Most are foldable.
• Not much more expensive than a basic model.
• Some models can be heavy and cumbersome to use and move.
• Tend to be quite large, so not the best option if you're short on space.

Cons

Convertible high chairs

Often referred to as 'three-in-one' combinations, these can be used as a high chair for younger babies then converted into a child-sized seat or a toddler-sized chair and low table when your child can feed themselves. Most convertible high chairs are wooden.

Pros

• Some toddlers feel more grown up – and eat more happily – with their own chair and table.
• Wooden high chairs are a popular choice to match other furniture and decor.
• Some larger models can be used as furniture for children up to five.
• Not all convertible high chairs are foldable.
• Some can be difficult to assemble.
• More expensive than other options.

Cons

Choosing a high chair! The most important considerations when buying:

Ease of cleaning

Child comfort

Ease of storage (whether it folds etc.)

Stability

Ease of taking child in and out

Adjustability

A high chair that's easy to adjust can make mealtimes a lot simpler.

Have a go at adjusting the tray, undoing the buckle on the harness and folding up the seat. You're likely to repeat these actions more than once a day – and with a squirming child in the seat – so pick one you can work easily.

Folding high chairs

Not all high chairs fold up for easier storage. If you want one that does, go for one that folds out with minimal effort and can stand independently when it's folded (rather than having to be propped against a wall). With some high chairs you have to remove the tray before you fold it, which can be an added burden if you plan to put it away regularly.

High chair tray

As a general rule, the bigger the tray, the better. If the tray is equipped with dip for holding a cup оr bottle - this is an additional extra.

An adjustable and detachable tray can be useful as your baby grows to give them plenty of extra space, or to let them to sit up at the table.

High chair padding and comfort

Multi-functional chairs often have a lot of padding, which can be comfy for baby, but this makes more work for you when it comes to cleaning. Save yourself as much scrubbing time as possible by opting for one with as few seams, creases and crevices in the upholstery and on the frame of the chair as possible.

High chair harnesses

Secure your baby in the high chair at all times using a safety harness. The high chair harness should have a crotch restraint to prevent the child from slipping forwards out of the seat, and a waist strap and shoulder straps to prevent them from standing up.

How do you decide which carrier to use?

No single baby carrier is perfect for all parents. Every parent has different needs, preferences and proportions. Many people actually begin with one type of carrier and move on to another when their babies get older.

First, think about how you plan to use a carrier. Will you use it primarily at home, instead of a stroller while away from home, or both? Do you already have a stroller, or must your carrier fill all your baby-carrying needs? Defining its purpose will help you choose which carrier is best for you. Read the package information (or talk to other parents who own a similar carrier) to learn which purposes it serves best and to determine if it matches your needs.

The very best way to decide? Try carriers on - either at the store or with a friend who owns one. Actually putting your baby in the carrier will give you the best idea as to fit, but if you are shopping without your baby (or don’t have your baby yet!) try using a stuffed animal from the toy department.

Points to consider when purchasing a carrier:

• Comfort. Does the carrier feel good to you?
• Fit for your baby. Does it seem to suit your baby well?
• Fit for you. Does it fit your size and body type? Can you carry the baby without strain?
• Safety. Will the baby be secure and well supported?
• Features. Does it meet your needs?
• Usability. Can you easily get your baby in and out of the carrier? How about putting it on and taking it off? Keep in mind that some models require practice.
• Construction. Does the fabric suit your wardrobe, climate and needs (lightweight for summer, weather-proof for outdoor use)?
• Care. Is it machine-washable or easy to wipe clean?
• Flexibility. Can you carry your baby in various positions?
• Adjustability. Can it be tightened or adjusted to fit you when you are at home in indoor clothing or outside wearing a coat? Can you adjust it easily for use by others?
• Adaptability. Will it work for your baby now as well as six months from now?
• Appearance. Do you like the style? Will you enjoy wearing it?

Choosing a baby carrier:

Most parents find a baby carrier to be invaluable during the first year of their baby's life.
Baby carriers have a seat that attaches to the front of you with straps that crisscross behind you; these straps secure the carrier to your body. Here’s what you need to know about front packs:

• The benefits of front packs are such as being lightweight and portable, and the fact that you can carry your baby while keeping your arms and hands free.
• Some allow you to choose between carrying your baby facing inward toward you or outward, facing the world – which is often fun for older babies.
• Moving a sleeping baby into or out of the carrier is difficult, unless the seat is unbuckled separately from the harness.

Baby Carriers are better suited to a baby who is strong enough to hold his head upright.

From what age does the bottle no longer need to be sterilised?

The body’s defences are already very well developed in a baby who is six months old. At this age, all you need to do is sterilize the bottle and the nipple occasionally.If the baby is ill, the bottle should be sterilized again every single day.

How are Lorelli baby bottles cleaned?

The Lorelli bottle is unscrewed and taken apart to make it easier to clean. This makes it easy to rinse the individual parts with water and a mild cleaning agent. All individual parts become hygienically clean in any sterilizer. Sterilization before each use of the bottle is particularly important for newborns.

When does baby switch over from the bottle to the drinking cup?

Six-month-old babies love drinking from a cup. This products will ensure that baby makes the perfect transition from breastfeeding or bottle feeding to independent drinking.

Are Lorelli bottles shatterproof?

Yes, all parts in the Lorelli bottles are shatterproof.

Do Lorelli bottles remain leaktight when they are transported?

Yes, because the protective cap ensures that the liquid remains in the bottle. Simply place the protective cap on the bottle and then you can transport it safely.

How often should the bottle nipple be replaced?

For hygiene reasons, the nipples should be replaced at regular intervals. Simply check the nipple each time you are about to use the bottle – especially when baby already has teeth – and replace it when the first signs of damage or weak points become apparent.

Can Lorelli bottles be warmed up in the microwave?

No. Lorelli bottles are not suitable for use in a microwave.

Preparing and heating food in the bottle: What should I look out for?

Before the bottle is placed in the water bath or the bottle warmer, the sealing cap is always removed. The contents of the bottle must not boil – so do not pour any boiling liquids into it! Before feeding begins, the bottle should be dried using a clean cloth.

How often should the bottle nipple be replaced?

For hygiene reasons, the nipple should be replaced at regular intervals. Simply check the nipple each time you are about to use the bottle – especially when baby already has teeth – and replace it when the first signs of damage or weak points become apparent.

How is the bottle nipple cleaned?

Bottle nipples are simply rinsed with water and mild cleaning agent or cleaned in the upper compartment of the dishwasher. The nipple is sterilized before it is first used and then at regular intervals.

Which nipple size is the right one?

Lorelli offers bottle nipples in several different sizes. This means that the size of the hole is always perfectly matched to the type of food. The correct flow speed for the food ensures that babies always suck vigorously and thus aids their healthy development.

Are Lorelli drinking cups shatterproof?

Yes, all Lorelli drinking cups are made from shatterproof materials.

How are Lorelli drinking cups cleaned?

All components of the Drinking Cups can be cleaned very easily: Either with water, mild cleaning agent and a soft sponge or in the top compartment of the dishwasher.

Warning: Individual components in the Lorelli drinking cups can be discoloured by food.

Are Lorelli drinking cups leakproof?

Yes. Thanks to their patented valve, the Lorelli drinking cups always remain leaktight when they should. At the same time, babies can drink from them with ease.
Be careful with fizzy drinks: They impair the leakproofness of the cup. Do not pour any hot liquids (over 40°C) into the drinking cup!

How is the Lorelli pacifier clip cleaned?

The plastic clip and ring can be hand cleaned with soap and water.

Are Lorelli pacifier clips safe for babies?

Yes. Lorelli pacifier clip meets all safety standards requirements and at the same time also looks stylish. The length of the band on all Lorelli pacifier keepers is within regulation and strangulation dangers are virtually impossible. The band should NEVER be lengthened or fastened to lose parts and strings! Check the band for damage before use and always clip on firmly!

How often and for how long are children allowed to suck a pacifier daily?

All children are different and have their individual needs. Sucking calms and relaxes babies and should therefore not be limited. The pacifiers support healthy development so you do not need to worry about them harming your baby's oral cavity development.

Should I allow my child to use a pacifier?

Babies are born with the natural urge to suck. When the child wants to sleep, needs comforting or wants to relax, he or she will be happy about having a pacifier. You can choose refrain pacifier usage when the baby is playing as the baby is already distracted, and most likely, relaxed by interaction of toys. Many pediatric dentists and other medical experts do recommend the use of pacifiers because it is much easier to wean a baby off of pacifiers than it is to wean off of thumb sucking.

Can babies swallow the pacifier?

No. All Lorelli pacifiers are developed in comply with international safety standards. It is impossible for babies to swallow them. In rare cases, babies can manage to squeeze the entire pacifier in their mouths. Should the pacifier become lodged in baby's mouth, remove the pacifier as gently as possible by grabbing the pacifier knob. It is designed to be easily and safely removed.

How often should the pacifier be replaced?

Check the pacifier before each use - especially when baby is teething - and throw away at the first signs of damage or weakness. However, we recommend the pacifier be replaced every two months for hygenic purposes.

How are pacifiers cleaned?

Before first use, and at regular intervals thereafter, boil the pacifier in water for up to five minutes, or use a sterilizer. Please avoid leaving the pacifier in the sterilizing solution for longer than the time recommended. Dishwasher safe (top rack only). 

For how long can babies use Lorelli teethers?

Lorelli teethers help babies throughout their teething phase. This phase is usually complete by the time a child is 30 months old and its four back molars have come through.

How often should teethers be replaced?

Lorelli teethers are made from high-quality and durable materials. However, please ensure your baby's safety by examining products for any signs of wear and tear before use and replacing teethers if necessary.

How are Lorelli teethers cooled?

Simply place your Lorelli teether in the refrigerator for an hour before use. Do not place teethers in the freezer compartment!

Are Lorelli teethers dishwasher-safe?

No. Lorelli teethers are not suitable for a dishwasher cleaning.

Can children bite through the teether?

Lorelli teethers have been developed specifically for children who are in the teething phase and are able to withstand a tough bite. To ensure your baby’s safety, examine the teethers prior to each use to see if they display any signs of wear and tear or damage and replace if necessary. Children who are more than three years old may be able to bite through the teether!

When do babies need teethers?

Teethers help to calm and soothe babies while they are teething. The water-filled part of some Lorelli teethers can be cooled if necessary. This ensures that babies forget about their teething pains in no time at all!

How are Lorelli teethers cleaned?

Lorelli teethers should be cleaned regularly using water and a mild detergent. Do not boil the teethers or place them in the microwave!